PRIVACY POLICY

Synergy & TaikOz Ltd collects personal information in connection with its various activities such as:

• Ticket sales
• TaikOz school enrolments
• Donations
• Responding to queries.

In addition to details of your transactions, the information we collect may include your name, address, email address, telephone number/s and fax number. This information allows us to contact you about the event for which you have booked or if some problem arises concerning your transaction.

Unless you tell us otherwise when you provide personal information, you consent to its being entered into our database.  In using this information, we understand people's concerns about confidentiality and we take seriously our obligations to respect individual privacy.

 We use our database in a variety of ways - to understand the composition of our audience and compile customer profiles in order to develop programs that are likely to interest you in venues you like to attend; to publicise and promote events (performances, tours, workshops, classes); to make special offers; to keep you informed of our artists' activities.

Credit card details are not stored in our database, they are retained only for the period of processing a manual or online transaction. 

Sharing personal information

Information is not shared with third parties unless necessary to fulfil a specific transaction.

In addition, we may disclose personal information if we are required by law to do so, or if disclosure is permitted under the Commonwealth Privacy Act 1988.

Updating and checking your personal information

You have the right to inquire about and correct your personal information.

You may change the way you wish us to contact you.

You may choose to opt out of receiving promotional material. 

To do any of these things or if you have any queries, please contact us at info@taikoz.com

Security Policy

We are careful to protect the personal information we receive, to store it in appropriately secure formats and facilities and to ensure that only select personnel have access to personal information.

Synergy & TaikOz Ltd uses eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions on this site using the eWAY gateway are secured payments.

* Payments are fully automated with an immediate response.

* Your complete credit card number cannot be viewed by Synergy & TaikOz Ltd or any ooutside party

* All transactions performed under 128 Bit SSL Certificate.

* All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data.

* eWAY is an authorised third party processor for all major Australian banks.

* eWAY at no time touches your funds;all monies are directly transferred from your credit card to the merchant account held by Synergy & TaikOz Ltd.

Privacy Policy status

This Privacy Policy was last updated in September 2009 and may be changed from time to time.